Purposes of collection
We, the Electronic Health Record Office under the Health Bureau of HKSARG, may collect your personal information including name, date of birth, gender, identity document number, and contact information (e.g. correspondence address, telephone number(s) and email address) if you are a healthcare recipient.
We may collect the personal information of you and the healthcare recipient concerned, including name, identity document number, contact information (e.g. correspondence address, telephone number(s) and email address) and details of your relationship with the healthcare recipient, if you are a substitute decision maker (if applicable) applying for the healthcare recipient in relation to matters of his/her registration and use of the Electronic Health System (eHealth).
We may also receive information about you from other healthcare recipients, when they register you as their authorised person or contact person in eHealth and your personal information including name and contact information (e.g. correspondence address, telephone number(s) and email address) will be collected.
The personal data and information we collect from you is for your application and registration for and use of eHealth; or for a healthcare recipient to apply and register for eHealth with you as his/her substitute decision maker, authorised person, or a contact person, and related matters under the Electronic Health System Ordinance (Cap. 625) (eHealth Ordinance). Such matters include but are not limited to the following: the giving of and management of joining consent and/or sharing consent, withdrawal from eHealth, updating of information in eHealth, receipt of eHealth notifications and the use of medical record in eHealth (including access and deposit) by the relevant parties.
The health information of the registered healthcare recipient will be shared among healthcare providers, who have obtained sharing consent from that registered healthcare recipient or his/her substitute decision maker, via eHealth. We may collect the personal information of the healthcare recipient concerned, including name, date of birth, gender and identity document number, and details of your relationship with the healthcare recipient, if you are caregiver (if applicable) of the healthcare recipient, in relation to matters of the use of eHealth App. The other caregiver(s) (if applicable) of the healthcare recipient concerned can also review your name and details of the access(es) you made to the healthcare recipient's eHealth account via eHealth App.
Using your personal information in eHealth for direct marketing is an offence.
Classes of transferees
Except with your prior consent, we will not transfer or disclose the collected personal data and information to any third party except as stated below:
- the Department of Health, the Hospital Authority (HA), the Primary Healthcare Commission, the healthcare facilities managed or controlled by the Government, HA or an HA subsidiary or any person or entity whom we may appoint in writing to assist the Commissioner for the Electronic Health Record in performing a function and exercising a power, pursuant to eHealth Ordinance;
- any personnel, agent, adviser, auditor, contractor or service provider engaged by us to provide services or advice (e.g. technical, security or data processing service, etc.) in connection with our operations;
- any person to whom we are required to make disclosure to under any law or court order applicable in Hong Kong.
Access and correction of your personal data
You have the rights of access and correction of the personal data provided under Personal Data (Privacy) Ordinance (Cap. 486). The application forms for access to or correction of personal data can be obtained from the eHealth website (www.ehealth.gov.hk). You may also contact the Electronic Health Record Registration Office for more information. A non-excessive fee will be charged for complying with your data access request.
Enquiries
Enquiries concerning personal data provided, including data access requests and data correction requests should be addressed to:
Electronic Health Record Registration Office
Address: Unit 1102, 11/F, Harbourside HQ, 8 Lam Chak Street, Kowloon Bay, Hong Kong
Hotline: (852) 3467 6300
Fax: (852) 3467 6099
Email: ehr@ehealth.gov.hk