eHealth+ Updates

To deliver higher-quality healthcare services to citizens, eHealth is dedicated to developing an integrated healthcare information infrastructure. By establishing a personalised eHealth account for each citizen, electronic health records (eHRs) from both public and private sectors can be consolidated, streamlining the healthcare service management processes. eHealth has also been actively implementing various strategies to encourage and support private healthcare providers (HCPs) in depositing citizens' eHRs to eHealth, enabling convenient access, management, and utilization of records throughout their healthcare journey.

Encouraging Private Healthcare Providers to Adopt
Accredited Electronic Medical Record Systems

To facilitate private HCPs in uploading eHRs to eHealth, enabling citizens to conveniently access, manage, and utilize their eHRs throughout healthcare journey, eHealth launched the eHealth+ Connectivity Support Scheme in October 2025. This initiative supports private HCPs in adopting electronic medical record (eMR) systems that are connected to eHealth, ensuring seamless eHRs integration with eHealth.

In addition, the eHealth+ Connectivity Accreditation Scheme was also launched to recognise HCPs that have met technical standards to deposit eHRs into citizens’ personal eHealth accounts and award gold, silver or bronze accreditation marks. Currently, the Scheme applies only western medical practitioners, medical laboratory centres, and radiology diagnostic centres. Citizens can easily choose suitable HCPs by their accreditation marks and ensure their medical records are deposited in their personal eHealth accounts.

The eHealth+ Connectivity Accreditation Scheme also established special accreditation mark for medical laboratory centres and radiology diagnostic centres. Accredited HCPs are capable of depositing laboratory and radiology records into citizens’ personal eHealth accounts, assisting citizens in establishing personal eHRs.

In addition to the accreditation mark posted at clinics, citizens can use the "Doctor Search" function on the eHealth App or website to check the accreditation status and eHRs deposit capabilities of individual HCPs. At the same time, citizens can also scan the eHealth QR code displayed by the HCPs using the App to view the types of eHRs that the HCP is capable of depositing and immediately give sharing consent to HCP.

eHealth+ Connectivity Accreditation Scheme

eHealth Website

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eHealth App

Know more about "Doctor Search" function

Continuous Enhancements to the eHealth App!

To help citizens manage their healthcare journey and access health records efficiently, the eHealth App is continually enhanced with new features, striving to be a comprehensive health management solution.

Enhanced "Doctor Search" Function

Users can now search for suitable HCPs and healthcare professionals (HCProfs) based on multiple searching criteria such as eHealth+ Connectivity Accreditation Scheme, types of eHRs capable to be deposited, health programmes, opening hours, nearby locations, types of specialty and medical services (e.g. smoking cessation, scaling, acupuncture, etc.). For details of the "Doctor Search" function, please visit:https://app.ehealth.gov.hk/doctor-search

"Investigations" Function

Users can access and share laboratory and radiology reports (deposited by Department of Health, the Hospital Authority and private HCPs) with family members or authorised HCProfs for viewing anytime, anywhere. For details of the "Investigations" function, please visit: https://app.ehealth.gov.hk/clinical-investigations

Register eHealth for Children Aged Under 16

Parents can register children aged under 16 through the "My Family" function. Parents can simply take a photo of their Hong Kong Birth Certificate, verifying details, and instantly activating their eHealth accounts. Once registered, children are automatically added as family members, allowing parents to conveniently access and manage their lifelong health records. For details of the "My Family" function, please visit: https://app.ehealth.gov.hk/caregiver

"Health Programme" and "Dental Conditions" Function

Through "Health Programme", users can check consultation records, subsidised services, balances, oral health assessments and oral care recommendations for the "Primary Dental Co-care Pilot Scheme for Adolescents" and "Community Dental Support Programme". For details of the "Health Programme" function, please visit: https://app.ehealth.gov.hk/health-program

The "Dental Conditions" function displays assessment records via a visual tooth chart (showing missing, decayed or filled tooth) to help users track oral health. For details of the "Dental Conditions" function, please visit: https://app.ehealth.gov.hk/dental-condition

Download eHealth App now
to effortlessly manage the health of you and your family!

eHealth "e+ Wonderland":
Enhancing Public Understanding for Proactive Health Management

To help the public understand eHealth+ latest development and encourage active health management for individuals and families through the eHealth App, eHealth hosted a two-week "e+ Wonderland" event at Times Square, Causeway Bay in March 2025. Featuring exhibitions and interactive games, the event offered an engaging learning experience, while promoting healthier lifestyles via the "e+Life" platform.

Interactive Games and Information Panels: A Complete Guide to eHealth+

The information panels at "e+ Wonderland" introduced the four strategic directions and nine core functions under the eHealth+ five-year plan, along with the key features and future roadmap of the eHealth App, helping to raise public awareness of eHealth.

The event also featured interactive games "e+ Catch for Fun" and "e+ Claw for Fun" to familiarize participants with the updates on eHealth+ and encourage them to stay connected through the eHealth App. Participants who completed the games received exclusive gifts, making it a hit among both adults and children.

Interactive Games and Information Panels: A Complete Guide to eHealth

"e+ Go to Park" Limited-time Mission:
Encourage Healthy Habits

Launched in 2024, the "e+Life" health challenge platform debuted with "e+ Go to Park", an initiative designed to integrate sports into gameplay, allowing users to accumulate health coins. The game encouraged users to explore designated parks under the Leisure and Cultural Services Department, where they could discover and collect virtual characters and gadgets, turning exercise into a fun adventure. During "e+ Wonderland", a limited-time "e+ Go to Park" mission allowed citizens to catch virtual collectibles at the venue and to earn health coins and redeem gifts.

eHealth On-Site Registration: Easy Sign-Up for Children's eHealth Accounts

To encourage parents to activate and verify eHealth accounts for children under 16 via the "My Family" feature in the app, a dedicated registration and consultation counter was set up at "e+ Wonderland", helping them establish lifelong electronic health records from an early age. As an added incentive, parents who register for an eHealth account on behalf of their newborn (under one year old) will receive an exclusive limited edition "Newborn Gift Box."

eHealth New Promotional Campaign
5 Real-Life Scenarios Highlight Key App Features

"e+搞得掂" Campaign
Citywide Outreach to Boost Public Awareness

To enhance public awareness of the eHealth App's functions, a new campaign "e+搞得掂" was launched, featuring extensive outdoor advertising across Hong Kong's public transport network, including MTR, buses, and minibuses, encouraging app download and usage. Through five practical real-life scenarios, citizens are guided on using key features, including "Cross-Boundary Health Record", "Personal Folder", "My Family", "Investigations" and "Health Programme" to seamlessly manage personal and family health across public and private medical records.

"e+搞得掂" Online Short Videos

Besides offline promotions, a series of short online episodes have been released on eHealth's social media and YouTube channel. These situational videos demonstrate how the app's features can simplify health management for individuals and families effectively.

Visit eHealth's Facebook、 Instagram and YouTube channel !

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