Authorisation Online/ in Writing

Planning to join eHRSS yet unable to visit an Electronic Health Record (eHR) Registration Centre or the eHR Registration Office in person? No worries. If you are aged 16 or above, you can authorise a representative to submit your eHRSS registration form in person or activate your eHR for applications submitted online, by fax, post or drop-in box. To authorise a representative, simply fill in the required information of the authorised person when completing the application form.

Activation Made Easy

For patients who have submitted their eHRSS applications by not-in-person methods (i.e. online, fax, post or drop-in-box), they need to activate their records before their eHRs can be shared at eHRSS.

When you visit an eHRSS participating clinic with your identity document for record activation, what if your personal information recorded in the system differs from your identity document? With new enhancement measures in place, registration staff of the clinic can now update your particulars directly by inserting your HKIC into the card reader or inputting the relevant particulars manually. Once this is completed, your eHR will be successfully activated.